Homesite Insurance
Homesite Insurance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homesite Insurance has 1.2 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: But as time went by it got to be a real hassle, Claims agent cooperative, I liked the way my process began.
Cons: Cannot be trusted, Speed and efficiency of payments, Unethical liars will do anything to get out of paying a claim.Recent recommendations regarding this business are as follows: "Don't Use Homesite", "I do not recommend", "Discracful I’ve al. Sent all documentation u asked 4 already", "make it simple to find out when you can call the company!", "Think twice before going with homesite insurance.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homesite Insurance has 1.2 star rating based on 28 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: But as time went by it got to be a real hassle, Claims agent cooperative, I liked the way my process began.
Cons: Cannot be trusted, Speed and efficiency of payments, Unethical liars will do anything to get out of paying a claim.Recent recommendations regarding this business are as follows: "Don't Use Homesite", "I do not recommend", "Discracful I’ve al. Sent all documentation u asked 4 already", "make it simple to find out when you can call the company!", "Think twice before going with homesite insurance.".
Most users want Homesite Insurance to offer a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Non Renewal
User's recommendation: Don't Use Homesite
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Shinjuku, TokyoPoint of Contact
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOvercharged for YEARS
My husband and I purchased our home in 2016 & held Progressive Insurance well before that for auto coverage. We decided to use Progressive who uses Homesite & was quoted around $3,000 for homeowners insurance for the year.
As 1st time homebuyers we did not know this was an absurd amount of money. Several years go by and this year, 2022, we were speaking to a mortgage broker and happened to mention how much our premium is. She gasped and told us we were overpaying and should call in to be re-quoted. We did just that & ended up with a new quote of $1,800.
When we asked the rep the reason for such a price discrepancy, she told us that my husbands SSN was never entered on the policy and that makes quite the difference. We went YEARS overpaying by close to 50% due to this company's negligence. Had the original rep requested the information we could have saved thousands of dollars. I'm reaching out to Homesite to listen to their justification of these actions and I just spoke with a woman, Deb, who actually put the blame on myself and my husband stating that we should have shopped around if we didn't like the price.
Not only were we first time homebuyers with 0 clue about what premiums cost but we had already dealt with Progressive with our auto insurance and felt they were a reputable, honest company. We were mistaken.
Preferred solution: Refund for monies lost over the years due to their irresponsibility.
User's recommendation: I do not recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clynder, ScotlandUnsatisfactory
Preferred solution: Full refund
User's recommendation: Discracful I’ve al. Sent all documentation u asked 4 already
Cannot reach customer service
Preferred solution: BUISNESS HOURS TO CALL
User's recommendation: make it simple to find out when you can call the company!
They overcharge
User's recommendation: Think twice before going with homesite insurance.
Proof of insurance and payment $amounts
Tried to Contact Homesite Insurance
Claim
Preferred solution: Let the company propose a solution
User's recommendation: Be tough on the repairs that are done
Claim
User's recommendation: Go somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hattiesburg, MississippiCancel Insurance Poiicy #3294****
- I liked the way my process began
- But as time went by it got to be a real hassle
- Speed and efficiency of payments
Poor customer service
I bundled my homeowner policy with my auto for the savings. The policy was issued 2 weeks prior to the effective date and an inspection was conducted.
On the day the policy went into effect it had already been inspected and the results reviewed. I had some minor algae growth on the roof and some overhanging limbs on my detached garage. Very easy fixes for anyone. I received a cancellation notice (non-certified) that I was being cancelled for this and had 30 days to respond.
I completed their repairs, sent pictures and was notified the day after I cancelled that they would not reinstate coverage. I have called daily now that I am without coverage and have been told it's in underwriting for review. It's now been 9 days.
Just called again....sorry...nothing we can do. I work in the insurance industry, as an underwriter, and I would NEVER place business or recommend this company.
User's recommendation: Go anywhere else!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI regret purchasing a policy with this company.
I have auto policies with Progressive and signed up for a new homeowners policy with their 3rd party partner Homesite to get a bundled insurance. The following issue was not resolved even as Progressive tried to be helpful and provided a specific number to call Homesite directly to request extension of policy cancellation due to Covid-19.
Progressive even apologized in an email for the bad experience outlined here but says they cannot control the actions or decisions of their third party partners. I even went beyond their repair order and had a complete new roof installed rather than repairing it before requesting an extension to finish the other more minor work due to work delays due to covid-19.
Preferred solution: A written response for the actual reason I could not be granted a 30 day extension insured to finish repairs as my policy was paid during the Covid-19 public health emergency as other customers were granted extensions on cancellations for non payment.
User's recommendation: I would avoid doing business with this insurance company
Insurance Expert Talks
Just want your money
Back in January of 2019 one of my dogs had bit my neighbor in the face. This was not a malicious act from my dog is was a matter of self defense and there is a long history of my neighbor harassing my dog.
In any case I filed a claim and the process was going smoothly until I found out from my neighbor that they offered him next to nothing for his medical bills and/or lost wages and pain and suffering. Not to mention that the claims person (which I don't know if it's the same person I have been dealing with) was extremely rude to my neighbor.
So as of recently I received notice that my policy has been terminated due to high risk. Which I pay into this high risk and yet they still terminated my coverage?
So now, my neighbor has obtained a lawyer to handle the rest of this claim. And I am struggling to find some other insurance carrier to cover my homeowners insurance.
If I can't find an insurance carrier to cover my home, my mortgage company will cover my home but nothing more with astronomical costs, which will put me out of my house because I will not be able to afford my home.
Homesite needs to have a class action lawsuit filed against them. After reading a lot of the complaints I am surprised they haven't been sued already.
- Claims agent cooperative
- But as time went by it got to be a real hassle
- Cannot be trusted
- Unethical liars will do anything to get out of paying a claim
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou will not allow me to chose the date I want my payment made. Never heard of a company that would not allow this. I have had nothing but trouble with homesite!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery dishonest people
This is resolved as I WILL NEVER EVER SIGN UP WITH THESE DISHONEST COMPANY . BEWARE !
THEY WILL GET YOU TO DROP YOUR VERY VERY LOW HOME INSURANCE TO TRY AND PAY FOR VERY VERY HIGH INSURANCE. SALES ARE CON MEN .PLEASE DON'T DO IT !
- Way they treat customers
- Cannot be trusted
- Sales people
About
Homesite Insurance is an insurance company offering variety of custom-tailored solutions. Homesite Insurance has its corporate headquarters in Boston, Massachusetts. The insurance firm was founded in 1997. Homesite Insurance packages for homeowners present coverage for personal property, debris removal, medical payments, important papers, and watercraft and trailers, etc. Life insurance offerings present financial protection for the whole family. Homesite Insurance has corporate programs that cover Commercial General Liability and Business Owner Policy. Flood insurance by Homesite offers a choice of content-only, building-only as well as building and content combo policy.
Homesite Insurance is ranked 485 out of 1822 in Insurance category
UK
Companies Similar to Homesite Insurance
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Can you not vote with your wallet ? Get a new insurance company but don't expect any saints no matter what.